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Bullying: Is It Happening In Your Workplace?

Bullying: Is It Happening In Your Workplace?
Carly Jacobs

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With Anti Bullying Week in our wake I’ve been thinking about how important it is to open a safe dialogue about bullying in schools and treat this issue seriously. Bullying in schools is not okay. The sad thing I’ve realised recently is that it doesn’t end after school. As a freelancer I haven’t been in a permanent office environment for a few years so I’m a bit out of the loop when it comes to office interaction. A year or two ago I did some copywriting work for a company that required me to be in the office a few days a week. It was about three weeks into my contract when I realised that two of the admin staff had serious issues with another staff member in their area. Let’s call her Jane.

I first noticed this when Jane came to speak to me about an invoice that I’d sent to the company. She’d made a mistake with my rate and was a bit confused about the payment. We sat there for a few minutes sorting out the problem and she went back to the office to fix it and left me in the busy lunchroom to finish my conversation with a co-worker that was sitting next to me. The other two admin staff, let’s call them Alex and Sarah were sitting opposite me, trying to get my attention. They were rolling their eyes, sniggering and gesticulating in the direction Jane had gone. Alex leaned forward and said ‘She’s hopeless isn’t she???‘.

I was utterly gobsmacked. I garbled a quick reply defending Jane by saying that the pay rate is complicated and I gave her the wrong information. I was furious. Not only was it incredibly unprofessional of them to bad mouth another employee in front of a room full of staff but they were also trying to recruit other people. The staff were divided between people who seemingly didn’t care and people who clearly wanted to join in and started adding their own tidbits about how stupid Jane was. The worst thing of all is that Jane’s office was literally one door down. She’d have to try really hard not to hear it. It was disgraceful.

The difficult thing in a situation like this is finding a way to intervene without getting involved. As a casual contractor I was in no position to make a fuss about the situation but there were plenty of managers and permanent members of staff who could have made an effort. I’m not asking that everyone strap on their helmet and get all Anti-Bully Commando nor I am suggesting that you put your job on the line but it’s important to be an active bystander. We won’t get anywhere if we ignore the problem. Here are a few things that everyone can do in their workplace to help stop bullying, without getting involved or jeopardizing your career.

 

Be Overly Nice To The Person You Suspect Is Being Bullied, Especially in Front of The Bullies

If someone is being mistreated, bullied or purposefully ostracized in your work place it’s really important that you show this person kindness. You don’t have to be best friends with them or invite them over for a Sunday roast but perhaps chat to them for a few minutes while you make your tea in the morning or stick your head in their office to see if they need anything taken out to the mailbox. Do this often and in front of other people, especially the bullies. It’s the first step you can make in taking away the power of the bullies. The more isolated a target is, the easier they are to target. Even something simple like sitting next to the victim at lunch time will make a difference. Bullies only like an audience if the audience is on their side. An impartial spectator is bully kryptonite.

Do Not Engage In Any Negative Behaviour In Your Workplace

Ever. If people are sitting around the lunch table having a whinge at the hopeless guy in accounts, don’t join in. It may be tempting to add that he totally cocked up your budget last month but what would that achieve? Negativity breads negativity and if you succumb to office gossip it’s a slippery slope to a miserable work life.

Always Give Criticism Professionally, Thoughtfully and Through the Correct Channels

You are not always going to be blessed with perfect workmates. That’s a given. If you have a manager that spends more time in the cafe downstairs than at his desk the solution is to let HR know that several of his tasks are falling onto you and that perhaps there needs to be some mediation. There’s no need to make a snide comment under your breath to a co-worker about cappuccinos and cake when he leaves the building for the fourth time that day to go to a ‘meeting’. It only makes you look bad. Make official complaints, based on facts. Don’t lower yourself to petty gossip.

Let The Bullied Person Know That You Know

You don’t have to get all Mary Sunshine and send them 15 It Gets Better YouTube video links but let them know. Diplomatically say that it’s not okay for a co-worker to speak to them in that manner and suggest that they take it higher. Don’t get involved, just let them know that they have rights as an employee and that they’re being violated when other people disrespect them in the workplace.

Let The Bully/Bullies Know You Know

Again, I’m not saying that you need to get involved you just need to hold your moral high ground. If they try to recruit you into their bully circle by asking what you think of so-and-so say something like this…

Bully – ‘Don’t you think Sue is total bitch?

You – ‘Oh I don’t know, I’d say she’s a straight shooter.

 

Bully – ‘Don’t you think Michael is an idiot?

You‘His job isn’t easy and he’s still learning how to use that program. It looks terrifying to me!

 

Bully – ‘Don’t you think that Julie is a total waste of space?

You – ‘No way, she’s a gem! She spent 15 minutes fixing the photocopier for me. Saved my whole afternoon!’

Bullies are like zombies. Manageable one on one but almost impossible to beat in a group. If we all stop supporting bullies they completely lose their power. Bullies, like zombies also learn by example. If you climb a ladder in front of a zombie, they’ll do it. If you show kindness and promote inclusiveness in front of a bully, they’ll do it too. It might take them a few tries, but they’ll get it right eventually. 

Have you ever been bullied in the workplace? How was it resolved? If you’re currently in a situation that you’d like to discuss please share it in the comments and I’m sure my wonderful readers can offer some good advice.

24 Comments

  1. Rachel Pierce 11 years ago

    This is very timely for me as it has only recently come to my attention that I was a bit of a bully while working on a project about a year ago. I’m starting to look for internships and work again and becoming more and more aware of how much I need to watch myself.

    It’s so easy to slip into being a bully/gossip, but it hurts your reputation almost as much as it hurts the victim.

    • Author
      Smaggle 11 years ago

      This comment is awesome. I love it. Good luck! xxx

  2. Another Carly 11 years ago

    I was bullied around 7 years ago. It was an awful experience – coming from management down. I didn’t feel I had any recourse except mediation, and wasn’t going to do that when I tried so hard to educate my workplace about my needs with a disability – mediation wouldn’t be reasonable. So I left for a short amount of time, relocated to my parents interstate and returned to a different job four months later. That break was wonderful and I reduced my sick leave considerably (during the bullying period I had 40 days off work, unwell and stressed – it’d exacerbated my disability. The bullying consumed me, I didn’t have confidence nor much else to talk about. But now, I’m in a great job with supportive bosses and colleagues. I still think of that time and see the bullies around. It sticks.
    Great tips here Smaggle

    • Author
      Smaggle 11 years ago

      That’s awful that you had to relocate in order for the bullying to stop. So glad it all worked out in the end though. And that’s such a catch 22 having to take time off from stress because of the bullying which made everything worse! Blergh! Glad it all worked out.

  3. Rah! 11 years ago

    You are a wise, wise woman, dear Smags xo

  4. dr stumpy 11 years ago

    I’ve was in a horribly toxic working environment, two key bullies mainly (but not always) ganging up on one person. It ranged from undermining her professionalism and intelligence to mangers and students, snide comments at every possible moment and (what I thought was almost the worst) frequently not using her name (using “she” or “her”) – which was not only demeaning and rude it was also confusing as this was a work place of all women.

    The funny thing was for a significant part of last year the bullies were separated as each of them went on extended leave at different times. The alpha bully without her “yes” person was often ignored by the rest of the staff and generally toned down, the beta bully didn’t have enough guts to say anything without her support person and was just passive aggressive for 5 months.

    • Author
      Smaggle 11 years ago

      Exactly. Bullies totally lose their power when they lose their minions. I say cut them off at the source!

  5. dr stumpy 11 years ago

    Opps managers, the bully didn’t undermine her colleagues to the baby jesus

  6. Wants Her Lunch Back 11 years ago

    I work for a very small company and so I work one on one with my boss alot. He is a total bully and gets aggressive when things don’t go his way, he makes snide comments about my weight and once even “confiscated” my lunch saying that I didn’t need it. He swears at people all of the time and Of course, because it’s a private firm there’s no HR to go to. Obvious thing is to quit right, but I love my job – apart from my boss being an ass.

    Any advice?

    • Author
      Smaggle 11 years ago

      Um… I’m totally disgusted that he took your lunch. That’s school kid cliched bullying. Does he have a manager? Or a boss? Or a CEO? You absolutely shouldn’t have to quit or put up with bullshit like him taking your lunch! Go to an ombudsmen… maybe? I’ve Facebooked this to try to get some advice for you. Stay strong. It’s lovely to hear from someone who loves their job. Head up! x

      • Amber-Rose Thomas 11 years ago

        Thank you so much, Carly! You and all your readers on Facebook have been amazing! No manager, no boss, no CEO. :/ He runs a small company by himself and me and two others are his first and only employees – so he doesn’t have any experience in being a good boss.

        All of things above were issues, but this week he refused to pay any of us our wages (we get paid monthly) because one of us had been off sick that week and he didn’t feel we deserved to get paid because we hadn’t done enough work (?!) I’m now looking for another job where I actually have some security.

        • JessB 11 years ago

          You should definitely go to Fair Work Australia if he isn’t paying you! I know in the US there are laws about how soon after you’ve done the work you have to be paid, but I’m not sure if it’s the same here? Will research and get back to you!

          • Amber-Rose Thomas 11 years ago

            I’m in the UK my dear before you start researching! Thank you though! It’s very sweet of you! He’s improved leaps and bounds recently though.

          • JessB 11 years ago

            Aha, thanks for that! I sometimes engage my super-librarian side prematurely!
            I’m so glad it’s improved, this would be such a frustrating situation and it sounds like you are handling it with maturity and grace – finding somewhere else to work! Good luck with everything, I will definitely be thinking of you and wishing you all the best.

    • Author
      Smaggle 11 years ago

      I facebooked your comment and got some great replies! My readers suggested keeping a diary of the harassment and going to Fair Work Australia. Good luck! 🙂

  7. ginderella 11 years ago

    I was bullied in my first job after leaving school. The bully was the owners daughter and both her parents were my managers, reporting the situation felt totally out of my reach. I lasted 3 years, I would often be ill travelling to work and my stomach would be in knots with fear, she made me feel so worthless and I carried a lot of shame for being rubbish at my job, when on reflection I wasn’t. The bully recruited a colleague to join in on the verbal attacks, I’d often hear them talking loudly ‘behind my back’ at how bad at my job I was. Rather than stand up for myself I found a new job and left. Many years later I still regret not telling my boss the real reason why I was handing in my notice. Looking back, I think she may have been bullied in school and may not have known any better.

    • Author
      Smaggle 11 years ago

      It makes me so sad to think of people leaving their jobs because of bullying. It’s so much worse when families are involved. I saw a similar situation where a father and son bullied their staff. It was dreadful. So much worse because they’re the owners of the business. The most important thing is to respect your staff.

  8. Anne Onymous 11 years ago

    I was bullied at a former job. Everything was fine until I got a promotion, and then certain staff members joined together to derail all of my plans, badmouth me in front of staff and children, and flat out refuse to participate in any group events, ignoring the calendar, etc. When I got another promotion (clearly I was doing something right!), the disrespect got worse and worse, and 6 months later, feeling like I was drowning and all alone, I resigned. On the last day of my two weeks’ notice, that was the ONLY time my supervisor said to me, “Could I have done something more? What should I have done? How could I have done better as a supervisor?” If only she had asked me those questions months earlier, during ANY of the meetings we had had.

    • Author
      Smaggle 11 years ago

      It’s so easy for supervisors to say that in retrospect. Did you tell her the truth about why you were leaving? And offer suggestion as to how she can handle situations like that in the future?

  9. Sally 11 years ago

    We have a problem at my workplace. The senior management team is comprised of four people. One is being bullied by the CEO and the HR Director (also on that team). The CEO is very passive by nature, and allows another senior manager to get away with really agressive behaviours which have made me personally feel bullied, and several other staff. Because our CEO is quite passive and won’t deal with confrontation, there’s a really unhealthy subculture. It’s so disapointing. I’ve implemented training but it’s not being reinforced. I love my job but I can’t stand the environment. And I have to admit, I am not guilt-free… I’ve definitely made comment about how unhelpful a certain person is… but I suppose just because they bully others doesn’t mean I should voice my disastisfaction with that. oh the quandries!

    • Author
      Smaggle 11 years ago

      It’s so complicated. It’s worse that the CEO is the one who is the bully. It honestly is better to not be negative at all. It seems to be the only protection. Perhaps voice complaint to the board if your company has one?

  10. Corrine Lynskey 11 years ago

    GREAT piece, Lady!

  11. Millie 10 years ago

    Unfortunately I’ve found that bullying as an adult is far more frequent then I experienced at school. I don’t know if I’m sensitive to it (I wasn’t bullied at school but my sister with special needs was) or I am very pro human rights?
    I’ve experienced bullying first handed significantly as an adult and have witnessed it also. In all cases the bullying has come from people who are in management, who all seem insecure about their staff/ work place/ business and totally out of their depth with what they are trying to do.

    The most recent has been in a small business that has a very negative culture at the hands of the owner/ manager and his wife. This went on for two years, culminating in my unfair dismissal. At this point I was made aware by an external contact that I could have been in a union to help deal with it (I wasn’t aware that there is a union for admin workers).
    Look, I am glad to be rid of that work place as a daily environment, my health was suffering with high blood pressure, ulcers and insomnia. I now sleep a full night through and the ulcers are gone. The blood pressure is still there as I am now going through the Fairwork Commission to get the money I am owed and to make sure they get a slap in order that their staff in the future do not have to go through the torment that I have, as did my predecessor.
    I just fail to see why people feel that it is necessary to belittle other people. I also offer strength to those that find themselves in situations that make them feel horrible and little.

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